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Data Protection & Cookie Charter

Personal Data and Cookies Charter

Welcome to the Website icaps.mobiweb.totalenergies.com

The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.  

TotalEnergies OneTech is the « data controller » with responsability for personal data processing on the Website icaps.mobiweb.totalenergies.com. These processing operations are carried out in accordance with the applicable law.

1. Purpose of processing, legal basis, the period of storage and types of data collected 

When visiting the Website icaps.mobiweb.totalenergies.com, you may need to provide us with personal data.

Purposes Categories of personal data Legal basis Retention period
contact form Identification data (company (optional), mail, subject, message)

The information is needed to enable us to fulfill our legal obligations. Otherwise, TotalEnergies OneTech, will not be able to process your request.

3 months

2. Recipients of the data

In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors: 

3. Data security and confidentiality

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.

4. Cookies management

A cookie is a file which enables a website to save information relating to your computer’s browsing of the Website icaps.mobiweb.totalenergies.com to make your visits to the website smoother.

Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website icaps.mobiweb.totalenergies.com (First party) and some to third parties.

The table below details each cookie.

We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website icaps.mobiweb.totalenergies.com.

 

Categories of cookies and trackers Name of the cookies and trackers Objectives of the cookies and trackers Editor Retention period of the cookies and trackers
Technical and functional cookies Site (has_js) Contains information on the browsing session and allows the user to access the site. Drupal Deleted at the end of navigation
Technical and functional cookies Drupal.tableDrag.showWeight Drupal’s cookie configuration. Drupal 1 year
Technical and functional cookies authorized_config Allows you to find out which services have been refused or accepted by the user. The name of this cookie is configurable in BO and may have a different name on some sites. Drupal 1 year
Technical and functional cookies utag_main These cookies can be added to the acceptance of the tealium service. They make it possible to manage the activation or not of other cookies contained in the Tealium Tag management system. Tealium 13 months
Technical and functional cookies webform Cookie added to form submission. Drupal 1 year
Technical and functional cookies preferredlanguage Cookie for recording the language chosen by the user. Drupal 1 year
Technical and functional cookies CONSENTMGR Cookie added to the acceptance of the cookie banner. Tealium 1 year
Statistical cookies atuserid Client-side visitor ID cookie (overrides server-side). AT Internet 6 months
Statistical cookies Atauthority CNIL exemption cookie that allows the storage/recording of visitor consent. AT Internet 6 months

 

How to withdraw your consent?

On your first connection to the Website icaps.mobiweb.totalenergies.com, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.

To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).

5. Your rights / Contact

In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on a legal obligation, you can also request a restriction of processing.

To exercise your rights and question us about your personal data processing, you can contact OT / TL / OPS / FOSPE / CPO [email protected] [email protected]

If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.